H2H not B2B or B2C

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Heart to Heart H2H not Business to Business B2B or Business to Consumer B2C could be the next big thing in marketing and there are many reasons why this makes perfect sense. We have used B2B and B2C in our commercial conversations for decades…

Customer Satisfaction and the Customer Journey

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In marketing there can often be a wide difference between where we think we are and where the customer says we are. This is why the customer journey, and keeping tabs on how you are delivering value right along the journey, is so crucial when…

How To Find My USP - Unique Sales Proposition

I am often asked by my clients to explain "how do I find my USP?" The USP is your unique sales proposition, that tangible and amazing nugget of gold, that differentiates you in your busy and competitive marketplace. If you are a commodity…

Driving Digital Experience - where to start

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Driving digital experience and where to start is so much more than the bland descriptions of customer journey or worse still, user experience (UX). User experience as a phrase is so wrong. Our valued and loyal customers and indeed those prospects…

Digital 2018 Live : Episode 9 : Digital Campaigns

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Neil Wilkins explains the three different types of digital media and how to balance them in your digital campaigns for events, new product launches and when you are looking to break into a new marketplace. This is Episode 9 of the Digital…
Achievement of ABM

How To Do ABM Account Based Marketing

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I am often asked by clients how to do account based marketing or ABM. The process for ABM is quite simple. It's all about stereotyping for personalisation and rather than stereotyping for generalisation. I was once challenged about the…

Digital 2018 Live : Episode 8 : Social Media

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In episode 8 of the Digital 2018 Live series, Neil Wilkins shares some ideas about how to position your social networking in your business for best value. Sometimes it's about being reactive as well as proactive and everyone involved needs guidelines...…
Neil Wilkins types

Creating a more Mindful Business

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Neil warns about the perils of ignoring the surge of new generation decision makers and consumers. Millennials who are looking for products, services and employers who resonate with their personal values. The old business model and marketing…
How To Find Content Ideas For Blogs

How To Find Content Ideas For Blogs

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How To Find Content Ideas For Blogs Use these 10 steps for how to find content ideas for your blogs: Wherever you are, look around you and list the most significant inanimate objects, people and animals you can see Adjust the items…

Digital 2018 Live : Episode 7 : Websites

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In this Episode 7 of the Digital 2018 Live series of Podcasts, Neil Wilkins shares the current best practice in creating website focus and content that not only brings more the right visitors to your website but engages them and takes them on…