Live Events January to March 2018

I'm delighted to share the events I am hosting, presenting, teaching and speaking at, through the first quarter of 2018. If you would like to attend or watch any of these events, please get in touch with me directly and I will send you full…

Commitment is Everything

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Hosting a digital day yesterday and talking through the customer journey as a core part of business development strategy, I found myself continuously using the word commitment. Commitment is everything. It all starts with you. If you are committed…

Branding is Both Head and Heart

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Working closely with a global manufacturer over the last six months has clearly shown just how important it is to engage with the people who will be delivering the brand experience to customers. Most people think a brand is a logo and some…

Digital Marketing and Social Media 2018

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To coincide with the launch of my new book, I have reshaped and updated my digital marketing and social media talks, training and workshops for events through 2018. With the rise of Internet of Things (IoT), documenting as a form of digital…

Your Personal Career Plan : 3rd Annual Conference

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I'm delighted to be hosting the CIM 3rd Annual Conference : Your Personal Career Plan This year's event, the third in what has proven to be an increasingly popular format, brings together some amazing speakers, workshops and networking for…

Must Should Could, Now Soon Later

Returning from a wonderfully restful week away on vacation we invariably face a wall of work. So how do we manage the full inbox, countless phone calls to return and a pile of ToDo action lists on the first Monday morning back in work? The…

The Difference Between Knowledge And Wisdom

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There is an old saying that goes something like "Knowledge is knowing a tomato is a fruit; Wisdom is knowing not to put it in a fruit salad". A simple, yet profound, reflection on the importance of application as well as knowing. I see this…

Plan Small, Think Big : the key to profitable scalability

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We can talk for hours about marketing best practice, memes and viral campaigns, new school sales processes but without a focus on scalability even the best business processes and techniques can stall. When I say scalability it's about setting…

Interview with YENA

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The following is a transcript and some paraphrasing of my answers to questions I was asked at the great YENA event in Bristol last night. It was a pleasure speaking to so many of you. Thanks for listening. What did you learn from your early…