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Process improvement and AI came up in a recent discussion with one of my apprentices.

I was asked to share my thoughts on how to identify, prioritise and begin to understand what processes a business might focus on improving. The conversation then evolved into how AI might add value to process improvement rather than become a threat to staff.

I shared my view that I see AI as an opportunity to rid ourselves of the mundane to free up time to add value as intuitive and mindful humans.

See what you think. I’d like to hear your thoughts.

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